Where knowledge fuels business growth!
A monthly webinar series for the Facilisgroup Community.
Providing insights, strategies, and success stories in the world of promo – to empower your team and fuel your business. Join the Community Circle!
Past Events:
Sweeten Your Sales
From mouthwatering treats to creative packaging, you’ll get an inside look at the products that are sure to make your clients’ holiday gifting stand out. Plus, discover practical selling tips and tricks to help you close more deals this season, and learn how Midnite Snax can support you every step of the way.
Syncore Fall Release Preview
In this session, you'll get an exclusive first look at the 360° enhancements coming to Syncore's sales, service, and finance tools on November 14. Discover expert tips for writing ePOs that can help you speed up order turnaround. You'll also learn how the new Syncore Connect Integration with Outlook Email reduces manual data entry, making it easier to keep your client records clean and organized. Plus, our product team answers live questions!
An Exclusive Session for Canadian Partners
Join the PCNA experts as they share the latest insights on top brands and products, the advantages of Leeds’ Free Trade Zone, and the value-added services that make a difference for your business. From kitting with the Perfectly Packaged Program to powerful marketing tools that keep you connected with customers, this session will help you streamline your sales process, strengthen customer engagement, and gain a competitive edge.
Insights from Top Suppliers
An expert panel of Preferred Suppliers from Starline, Pop! Promos, NC Custom, SRG, and Spector & Co. share product trends, tips, and tools to help you close more deals during the busiest sales season of the year. Don’t miss your chance to hear expert insights and get inspired for a successful Q4.
Close Deals With Smart Sampling
Samples can do more than just show off your products; they can close deals! Join Bob Fitzgerald, Strategic Account Advisor at Facilisgroup, as he hosts Haley Henigan of Brand IQ and Brian Porter of Starline. Learn how to strategically leverage product samples to accelerate conversions and strengthen relationships with Suppliers.
Turn Recognition Into Revenue
Discover the lucrative world of awards and recognition. Join VP Of Sales, Wendy Simons as she shares insider tips on selling the award category, showcases the latest Visions designs, highlight compelling case histories, and explores recognition trends for 2025.
Your Guide to Holiday Sales Success
Join the expert team at SanMar as they reveal the hottest giftables and holiday trends for Fall and Winter. Learn the “why” behind each trend, how consumer behavior is shaping gifting decisions, and discover the perfect products to help you build meaningful collections that resonate with your customers.
Tools & Insights for Scalable Success
In today’s fast-paced business landscape, growth isn’t optional, it’s essential. But making it achievable requires the right strategies and support. Hear how Delegate CX is helping distributors reduce costs, scale teams, and create capacity for growth with Syncore-trained support. Rory Young, CRO of Delegate CX, and Ty Owen, VP of Operations at The Specialty Company share proven insights and real-world examples you can apply to your business.
Get Paid Faster: Accept Online Payments with Paya in Syncore
Best for: OKMs and Finance
Online Payments through Paya are coming soon for Canadian partners in Syncore—and this webinar shows you how it can help you get paid faster and improve cash flow!
Our training team members, Rebecca Burgener and Zach Berghoefer, along with Product Owner, Jessica Lavoy, dive into the benefits and day-to-day usage of Paya in Syncore.
Learn how to setup and start using the integration, plus check out the Q&A. Watch the webinar and be ready to take the first steps toward accepting online payments.
ThreeSixty Unlocked: An Inside Look at Sales Training Built for Growth
Pull back the curtain on the program designed to help established sales reps scale their success. Professional Development expert Terri Harland and Director of Partner Success Kevin Schnepp walked attendees through what makes ThreeSixty more than just a course, it’s a complete growth experience that combines coaching, accountability, and a community of peers.
Corporate Social Responsibility and International Expansion
The experts at Gemline deep dive into their betterway™ CSR journey, new enhancements this year, and accountability measures. Plus, learn about the TransAtlantic Advantage Program, a breakthrough initiative for international expansion that's simplifying logistics and driving enterprise growth.
AI Tools That Streamline, Simplify & Save Time
Chase Kilby, Manager of Revenue Enablement at Facilisgroup, highlights specific AI tools and shows how they’re actively streamlining processes, automating tasks, and saving time in real business settings. Whether you’re brand new to AI or already experimenting, you’ll walk away with tangible ways to work smarter, not harder.
Holiday Gifting Starts Now
Join the experts at PCNA for an exclusive look at the top Q4 holiday gifting trends that will shape the season ahead. Gain insights to help you recommend the right products, create inspired campaigns, and wow your clients with on-trend, unforgettable gifts.
Syncore Summer Release Live Demo
Get a walkthrough of the Syncore Summer Release, hosted by Facilisgroup’s Training & Development Manager, Zach Berghoefer. See how new tools like Credit Card Convenience Fees, Online Payments for Canada, AR Follow Ups, Rush Orders, and more work in real-time.
Syncore Summer Release Preview!
Watch the video and get a first look at the Summer Release! Discover updates coming to finance, sales, and order processing tools that will increase efficiency, improve visibility, strengthen the client experience, and help you offset costs!
Found Out Why This Summit Is a Must-Attend
Get the full line up of events at the 2025 Facilisgroup Summit in New Orleans. Join us for a behind-the-scenes preview of the energy, education, and connection that make this event truly unforgettable
Deepen Your Impact and Elevate Your Brand
We’re showcasing how Logomark is making a difference through their giveback partnership with Shelter to Soldier™—a nonprofit that rescues shelter dogs and trains them as psychiatric service animals for veterans. Learn how every business can align with a cause that reflects their values and be inspired to explore purpose driven impact in your own business.
Fuel Your Summer Sales with Trend-Forward Products
Join PCNA at they spotlight this season’s top-performing hardgoods—inventory-backed, budget-friendly, and elevated with premium decoration. You’ll get fresh product ideas aligned with 2025 summer trends, plus a look at what’s hot in tech and what stands out in new bags.
Smart Calendar Strategies to Drive Sales
Discover how to turn promotional calendars into a powerful sales driver. In this session, Koozie Group’s Luke Wittman will share insights on market trends, audience targeting, sales techniques, cross-selling strategies, and the print capabilities that make calendars a standout solution for clients year-round.
Time Is Your Greatest Asset – Maximize It with Merch AI
If you’ve ever wished a fully branded catalog or custom web presentation would just build itself, this session will show you how that’s now entirely possible with Merch AI’s innovative tools. Learn how this platform is helping promo professionals accelerate sales and automate creativity with AI-powered tools built just for promo.
Spring Release Live Demo
See the Spring Release updates in action! During this webinar, Facilisgroup Training and Development manager, Zach Berghoefer, and Product Owner, Georgia Ward, walk through key improvements to Proposals and sales tools, Jobs, ePOs, and Consolidated Invoices. These updates—many inspired by your feedback—enhance flexibility, organization, and overall user experience at every stage of the order process. Check it out now!
Sustainability School is in Session
We celebrated Earth Day with Storm Creek in a special session packed with powerful insights and practical strategies for sustainable selling. Learn how eco-friendly apparel is transforming the industry—and how you can use it to drive meaningful, lasting impact.
Turn Tech Trends into Revenue
Join the team from Pop! Promos as they break down the latest tech trends and show you how to turn them into real sales opportunities. Hear what’s selling in tech right now and how to leverage these hot products, creative ways to position products for tech clients, and big-picture tech trends shaping the industry.
Syncore Spring Release Preview
Get ready for the Syncore Spring Release! During this webinar, our product team walks you through the exciting updates to come in late-April. Get a first look at enhancements to Proposals & sales tools, Jobs, Purchase Orders, and Consolidated Invoices—all built to improve user experience, flexibility, and organization from first pitch to invoice paid.
Behind the Numbers: A Benchmark Discussion
Director of Strategic Partner Development, Becki Heinen, leads a powerful discussion with industry leaders from LogoBranders, Competitive Edge, and Horizon Promotional Products. Our experienced panel shares real-world experiences, lessons learned, and practical approaches to optimizing costs, increasing margins, and making data-driven decisions that drive long-term success.
2025 Trends & Tools to Kick-Start Sales
Stay ahead of the competition in 2025 with exclusive insights from PCNA’s Mary Furto, SVP of Marketing, and Julianna Morgan, Director of Integrated Marketing & Brand Strategy. This session will cover four key trends and the products that align with them, helping you stay relevant and meet evolving customer needs.
Winter Release Live Demo
See the Winter Release updates in action! During the webinar, Facilisgroup Training Ambassador, Zach Berghoefer, walks through the Sales Proposal enhancements and Dashboard and Reporting updates to help you understand the new Winter Release features and how they work. Check it out now!
Real Stories of Scalable Growth and Empowered Leadership
Unlock your business’s full potential with the Entrepreneurial Operating System (EOS). Increase your awareness of EOS and learn how this proven system has helped leaders scale their business. Hear from our experienced panel who will share their EOS journeys and the key takeaways that helped them succeed. Walk away with actionable insights to drive growth and leadership in your business.
2024 Events:
Insights, Updates, and What’s Ahead
Join our Supplier Relations team as they share updates on Preferred Supplier changes in 2024, some noteworthy industry news, and the exciting new additions to our supplier network and the positive impact they’ll have on our community. Hear what’s coming in 2025 and start planning for a successful year ahead.
Syncore Winter Release Preview
Watch the Winter Release webinar to learn about the new features and enhancements arriving in late January. During this webinar, you’ll discover the next round of Sales Proposal enhancements and see how the most-requested updates to our reporting suite can help you make data-driven decisions as you head into 2025.
Add a Personal Touch with Custom Journal Books
In this insightful session, PCNA will take you behind the scenes at JournalBooks in Charlotte to reveal the power of custom journals in promo. You’ll learn all about the extensive range of styles and options, as well as their decoration capabilities—designed to help you deliver a unique message to fit your customers branding needs..
Meet Your Clients’ Growing Sustainability Demands
Hear from the Director of Sustainability, Natalie Sheffey, on how Hit is pushing the boundaries of product sustainability and compliance as they share an overview of the company’s latest eco-conscious initiatives. Learn how to leverage sustainability as a key selling point, and how ensuring compliance can safeguard both product safety and client trust.
Sell More This Holiday Season
Join us as a panel of Preferred Suppliers provides insider tips on the latest product trends and resources to help you sell more this holiday season. Learn about the hottest items in apparel, hard goods, and edible categories, plus gain access to supplier resources that make selecting and selling the right products easier than ever.
Sales Proposals: Live Demo & FAQ
Chief Product Officer Matthew Cromar and the Syncore product team provides a detailed overview of the updated Sales Proposals tool and answered frequently asked questions regarding the updates. Learn how to get the most out of the new features!
Rediscover Trimark Apparel with PCNA
Join the PCNA team as they share how thy’re reshaping the apparel landscape for distributors. Discover their approach to apparel sales with a streamlined ordering process taking the guesswork out of inventory management and decoration options. Get a first look at their top inventory picks, designed to help you stay ahead in the market. Learn about their extensive portfolio of 360+ styles, simplified ordering process, and all-in spec samples.
Learn The Secret to $1M Sales Success
Have you ever wondered what it takes to sell $1M a year (or more) and join the elite Achiever’s Club? We’ve gathered some of this Community’s top performing sales reps to reveal their secrets. Learn the tools and techniques top performing reps use to stay ahead of the competition, gain insights into the mindsets that have set them up for sales success, and hear the real-world strategies they've used to push through challenges to achieve their goals.
Unlock New Commercio Stores Features
Discover the latest features designed to streamline and speed up your store-building and shipping processes. Hear how one distributor went from Batch Ship Crazy to Shippin' Sanely with the Commercio + ShipStation Integration, saving them a full day each week. Plus, get insights from the Commercio Product Team on updates like faster product additions using the ASI ESP Supplier Catalog and much more.
Protect Your Business from Cyber Threats
A special Community Circle event hosted by Jason Gurran, Facilisgroup’s VP of Infrastructure and Security, and Steve Croucher, Malleum’s VP of Sales, where they provide real-world insights into why cyber threats happen and how you can take practical steps to protect your business. Learn about exclusive discounts on Malleum’s leading cybersecurity solutions that provide continuous remote monitoring and management of your IT security systems designed to proactively detect and mitigate cyber threats. Don’t let your data be the next target!
Gemline Presents: Carbon Footprint Tracking
Gemline launched the industry’s first-ever carbon footprint reporting at the product level. This innovation offers a new level of transparency, empowering your customers to make more informed and eco-friendly purchasing decisions. Join Gemline’s VP of Supply Chain and Sustainability Tim Behling as he walks us through this new and innovative approach, and how it can benefit you and your customers.
Syncore Seasonal Releases + Fall Release Preview
Join Chief Product Officer, Matthew Cromar, as he introduces NEW Syncore Seasonal Releases! During this webinar, you’ll learn what these seasonal releases will look like and how this new process will help you and your team learn about new features before they roll out, so you can start using them the moment they’re launched! You'll also get a sneak peak of what’s to come in the inaugural fall release. Plus, we’ll dive into how your team can fully leverage the latest features to work more efficiently.
Get Ready for The Holidays with PCNA
PCNA’s Liz Haesler, Chief Merchandising Officer, Mary Furto, Vice President of Marketing, and Patti Muller, National Account Manager, kicked off the holiday sales season with this informative session. Learn about new and trending products for the holiday season and the tools and services PCNA has available to help distributors succeed. Hear how to leverage unique product offerings to attract and retain customers and make this holiday season the best-selling yet!
Calling all Women In Promo
The Power of Personal Accountability, a very special emPOWER Community Circle hosted by guest speaker Justine Froelker. Join us as we discuss the important role accountability plays in achieving sustained growth and success as well as techniques to hold ourselves accountable in both our personal and professional lives. Invest in your growth and join a supportive community of women striving for success.
Get All The Exciting Details You Need To Know
Join us for a Know Before You Go Community Circle Webinar to explore the endless possibilities of connection and learning that await you at the Partner Summit in Toronto. Ensure you have all the info you’ll need to make this Partner Summit unforgettable. Hear from our VP of Marketing (and FUN!) Jim Manno and Event Coordinator Sam Lee as they give an in-depth overview of the schedule, sessions, activities, and all the exciting events you won’t want to miss.
Faster, Client-Friendly Invoicing with Consolidated Invoices
Is your finance team spending too much time on redundant invoicing tasks? In this Community Circle we will walk you step-by-step through the all-new Consolidated Invoices feature in Syncore, designed to help you spend less time on invoicing, improve customer experience, and reduce overhead costs. Get an in-depth look at the new feature and understand all the key benefits and capabilities it has to offer.
Find the questions and answers from the webinar HERE.
Mid-year Check-in With Chris Lee
Join Facilisgroup President Chris Lee for a mid-year check-in as he follows up on the themes and plans shared previously in our year-end webinar as well as in-person at our Supplier Showcase in Atlanta.
Open Doors and New Opportunities with Packaging!
In this interactive presentation Keepsake Products USA, a leader in the packaging industry, will showcase their innovative packaging solutions and share valuable insights on how successful distributors are using packaging not just to sell products but to open doors to new opportunities.
Get the most out of Finance Receive Payments
Dive into our latest addition to the Finance Toolkit – the Receive Payments feature. This session serves as a refresher on the flexibility of this feature and actionable improvements you can make to your day-to-day responsibilities – Helping you to work more efficiently and effectively! Find the questions and answers from the webinar HERE.
Streamline Orders and Boost Profits with Factory Direct Deals
High Caliber is dedicated to empowering you throughout the factory direct process, providing regular updates and ensuring that you remain in control every step of the way. Their team will demonstrate how easy and profitable factory direct business can truly be by sharing invaluable insights and strategies to help you succeed.
Elevating Your Brand Marketing Has Never Been Easier
Learn how you can revolutionize your marketing efforts with minimal time and maximum impact with PromoPulse! We dive deep into how AMP can create curated marketing content aligned with Preferred Supplier products. Hear from other Facilisgroup Partners on how PromoPulse has supercharged their marketing strategy and helped to grow their business. Plus, learn about exclusive discounts for Partners.
Elevate your offerings with PCNA’s BEYOND Custom Sourcing
Are you tired of presenting the same-old "custom" opportunities to your clients? Are you seeking faster production times or access to retail styles beyond the current market offerings? Look no further! We’re excited to announce a special Community Circle event as PCNA unveils BEYOND their custom sourcing and direct import platform. Join us as our guest presenters showcase the Three Key Pillars of BEYOND and how they can revolutionize your client offerings.
Your Backstage Pass To The Atlanta Supplier Showcase
We set the stage for an extraordinary experience in Atlanta. Get an in-depth overview that includes details, event schedule, and the incredible lineup of activities. Learn about all the insightful sessions held and get the exclusive details that made this Supplier Showcase unforgettable.